Lively Hearing Aids Review 2023 – Forbes Health – Forbes

Lively Hearing Aids Review 2023 – Forbes Health – Forbes

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Medically Reviewed
Nearly half of adults over age 75 cope with hearing loss associated with aging (formally known as presbycusis), according to the National Institute on Aging [1]. Age-related hearing loss occurs when it becomes more difficult for seniors to process sound adequately, says Abigail Friend, an audiologist and Forbes Health Advisory Board member. It can be a gradual process that goes unnoticed until friends or family members point it out.
It’s important for older adults to pay attention to their ability to hear, says Friend. Seniors who ignore hearing loss instead of using tools like hearing aids sometimes also choose to isolate themselves, which can exacerbate cognitive decline and potentially hasten dementia.
Lively, an online-only hearing aid provider, offers older adults with hearing loss affordable hearing aid solutions. Read on for a comprehensive review of the company and the products it provides.

Co-founder Nicole Cadoret started Lively in 2019 as a result of her own experience with sudden hearing loss. In a Lively YouTube video, she shares that she had to see four different doctors and spend $4,500 to get the help she needed. She wasn’t given price quotes for hearing aids by telephone and was required to see audiologists, not knowing how much they charged for hearing aids. Cadoret says she founded Lively to provide customers with both transparent pricing and high-quality service.
The company also offers potential customers a brief questionnaire on its website, as well as an online hearing test.
Lively offers three hearing aid models, ranging in price from $1,195 to $1,995 per pair. The price difference reflects the increasing sensitivity of the hearing aid to background noise. The less expensive hearing aid might be appropriate for people who live and work in relatively quiet settings. Meanwhile, the more expensive hearing aid options might be better suited for those who live and work in busier and noisier settings. All Lively hearing aids fit over the back of the ear.
The two more expensive hearing aid models—the Lively 2 Pro ($1,995 per pair) and Lively 2 Plus ($1,595 pair)—are rechargeable. The Lively 2 Lite model ($1,195 per pair) uses small disposable batteries, and the company provides enough batteries for this model to last one year.
Lively customers can download an app to their smartphones where they can make personal adjustments to their hearing aids or contact Lively for remote adjustments or follow-up care. All Lively customers receive three years of follow-up care with an online hearing specialist as part of the overall cost of the hearing aids.
Friend says she gradually adjusts hearing aids with her patients. Since hearing loss can be a gradual process, sudden use of the full-volume level of hearing aids can be overwhelming. Similarly, Lively hearing specialists (or the person using the hearing aids) can adjust volume levels remotely through the Lively app.
Meanwhile, the size of the hearing aids isn’t customizable. Each model comes in a standard size intended to fit most wearers.
Lively offers several hearing aid accessories, including:
My Lively, the Lively mobile app, is compatible with both iOS and Android devices, but iPhones must have iOS version 14.0 or later, and Androids must have Android OS version 9 or later for compatibility. Lively hearing aids are not yet compatible with Android OS 12.
Medicare doesn’t cover the cost of hearing aids. However, some Medicare Advantage plans cover them. It’s best to contact your insurance provider before purchasing your hearing aids to find out what is and isn’t covered in your specific plan. Meanwhile, the VA does cover hearing aids, exams and follow-up care, but the hearing aids must be prescribed by a VA audiologist and distributed to the patient through the VA.
On Lively’s website, federal employees are encouraged to contact the company to find out if their employee insurance covers hearing aids and lists insurers offering this benefit.

Lively provides a 100-day trial and a three-year loss and damage warranty on all its hearing aid models.
Friend suggests considering the pros and cons of hearing aids only available online. People are becoming more tech savvy, and an online service might reach a younger market, she says. Plus, the hearing aids are much less expensive than hearing aids found elsewhere, and these hearing aids in particular are manufactured by ReSound, a reputable hearing aid manufacturer. On the other hand, she’s concerned about the quality of online hearing tests and the possibility that an online test might miss something like an infection that could be detected in person.
Friend understands customers might be interested in ordering these hearing aids based on price alone. A set of hearing aids from an in-person audiologist could cost between $2,000 and $6,000. Despite her concerns, Friend understands if some seniors can’t afford to buy their hearing aids in person.
“Do the best you can,” she says. “I’d rather you do something to help yourself than do nothing.”

(Note: Product details and prices are accurate as of publication and are subject to change.)
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One Lively customer shared on hearingtracker.com: “It’s been two months. I hear better than ever. It’s my second time around so I knew what I needed. Lively had a savings of $2,500 from my audiologist who I didn’t need much last time anyway. I uploaded my audiogram and I had these new hearings very quickly. The Lively audiologist has met with me on two occasions (Zoom) and will be happy to again whenever I need it. They gave me a remote adjustment, which was pretty slick. I am very pleased!”
Another customer posted: “Things are going as well as I’d hoped with the Lively aids. I had previously purchased Resound hearing aids from a local audiologist and had a really good experience. But then I heard about Lively and found out they sell Resound aids for a lot less, so when it was time for me to upgrade, I decided to give it a shot. I don’t have really bad hearing loss and didn’t need many volume tweaks from the audiologist on my last pair, so [I] figured I didn’t need to pay a bunch of money for a bunch of free appointments I would never use. Lively honestly seems to work about as well as my last hearing aids, if not a little better because of the audio streaming, which helps me in phone calls. Overall, I’m happy, and would probably do this again to save the money.”
Following Friend’s recommendations, the ideal Lively customer is someone with mild to moderate hearing loss who’s comfortable using technology and unable to afford more expensive hearing aids provided in person by an audiologist or hearing health professional.

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Information provided on Forbes Health is for educational purposes only. Your health and wellness is unique to you, and the products and services we review may not be right for your circumstances. We do not offer individual medical advice, diagnosis or treatment plans. For personal advice, please consult with a medical professional.
Forbes Health adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved or otherwise endorsed by our advertisers.
Elaine Shelly is a writer and filmmaker who spends her free time with books, music and yarn.
Lindsey Banks is a Florida-licensed audiologist and fellow of the American Academy of Audiology. She currently provides tinnitus and hearing loss support for patients online at Dr. Hearing Loss. She previously managed other audiologists at Center for Sight, a large ophthalmology-owned private practice, and provided patient care through hearing diagnostic testing, hearing aid fittings and tinnitus counseling. Banks also previously served as an audiology extern for the Charlie Norwood VA Medical Center and a clinical and dispensing audiologist and tinnitus specialist for ENT Hearing Associates of South Florida. She spent six years helping grow EverydayHearing.com as a medical reviewer and consultant as well.

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